Overall, we had a really good stay!
Securing the home was my initial concern, as the patio doors donâ€™t have very secure locks, but the concern subsided quickly. The house was spacious, clean, and cool! The best part was the view of the city and marina! We watched ships, activities and the sun rise and set. The pool in the afternoon was top notch. If youâ€™re one for perfect social media photos, this is your place! The kitchen is well stocked with everything youâ€™d need to prepare, cook, and serve any meal or entertain. The open concept provides great sound for music throughout the home.
There were a few things to be aware of, however. First, there were lizards!!!!! Iâ€™m not sure how that could be prevented, but they (at least 5) vacationed with us. I was petrified! Secondly, our concierge didnâ€™t seem like the most honest guy. He offered to get our group local food and champagne. We were excited! Upon return, the costs were upwards of $400USD for 10 tacos and one case of champagne with NO RECEIPTS! We didnâ€™t see him again until our day of departure. Interesting? Next, either rent a car or prepare to pay about $4USD/pp for each ride, both, up and down the mountains of Pedregal.
While there were a couple of things Iâ€™d change in Villa Haydee, the thing that stands out the most is cleaning service on day of departure. Our scheduled â€ścheck out â€ś was 11am, yet the cleaning ladies were there at 9am, literally, cleaning around us. We were cleaned out of our private bathrooms, making a leisure departure almost impossible. While we understood there would be guests after us, allowing us time to gather our things, shower, and prepare to leave this beautiful city were equally as important!
In sum, our trip was magnificent! Villa Haydee was a pretty smooth ride with a couple of bumps in the road along the way!
miss_cb905 | February 2020
We are glad to hear Villa Haydee was accommodating and fulfilled the expectations of our clients. Maid service is provided every other day and begins at 9:00am. They stay until the home and linens are cleaned and do their best not to intrude on the clients. Our concierges are an integral part of our award winning service. The client asked him for a specific brand of sparkling wine that is not widely available in Los Cabos. He was able to secure only 12 bottles at a cost of 6000 pesos ($323 USD) which he presented the receipt to the clients. Additionally, he brought 25 tacos and presented this receipt as well. Our concierges leave their business card, enter their direct phone number and set the clients up on WhatsApp. They are available 24/7 for any services needed. The client did not contact him during their stay.