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Earth, Sea & Sky Vacations, Inc. (ESSV) dba CaboVillas.com, at 567 Auto Center Drive, Watsonville, CA 95076, arranges the vacations advertised on this website. ESSV is registered by the State of California, Florida, Washington and Iowa as a Seller of Travel, Registration Numbers 2060094-40, ST37411, UBI 602870637 and 1320. Note: Registration as a Seller of Travel does not constitute approval by the aforementioned States.
RESERVATIONS AND DEPOSITS
Reservations are accepted with a valid credit card as a guarantee. Reservation deposit is required (and automatically charged) within 24 hours of making a reservation. Final payment is due 45 days prior to arrival date. For holiday periods, final payment is due 90 days prior to arrival date. A refundable security deposit and accidental damage waiver is required for privately owned villa and select condominium reservations.
Price ranges advertised in the ESSV Vacation Guide are based on season, room type and number of guests. Rates are per night and do not include taxes or hotel service charges if applicable. Each reservation is for a specified number of guests and/or rooms. ESSV reserves the right to charge for additional guests and/or rooms. Do not exceed the maximum sleeping capacity of your reserved property.
Confirmation documents are normally shipped 21 days prior to trip arrival date. These documents will not be released until final deposit and the required signed forms are received. Confirmation documents may be delayed and sent by e-mail due to late payment and/or non-receipt of required signed forms.
RATES AND ACCOMMODATION SUBSTITUTION
All prices, services and amenities are subject to change without notice. ESSV reserves the right to substitute similar services, accommodations or amenities if they become unavailable due to circumstances beyond our control or if a price, service or amenity was shown or quoted incorrectly. All prices are in U.S. Dollars ($USD).
Most hotels have a minimum age requirement of 21; requirements vary from hotel to hotel. You must be a minimum age of 25 to rent a privately owned villa or condominium through ESSV. You must be a minimum age of 21 to rent a car and have a major credit card. Surcharges may apply for drivers ages 21-24.
PRIVATELY OWNED VILLAS AND CONDOMINIUMS
Cancellations: Payments are non-refundable and non-transferable, unless ESSV is able to re-rent the same property for the same rate and period of time, subject to a $200 cancellation fee.
Rescheduling: You may reschedule 45 days or more prior to your arrival date, with the same property and number of nights, for travel within one year of the original check-out date, subject to a $100 rescheduling fee. Rescheduled reservations are subject to availability and price increases, and the nightly rate is based on the new reservation dates.
Note: Holiday and Limited Offer reservations may not be rescheduled.
Security Deposit: A security deposit in the amount of 25% of the rent plus tax is required for each reservation. This deposit shall be made as a credit card pre-authorization (minimum $1000) to the customer’s credit card within 48 hours of the scheduled arrival date. (Debit cards are not recommended) A cash deposit is required in lieu of a credit card preauthorization for specific reservation types. Security deposit refunds are typically made 14 days after the check-out date. Pre-authorizations typically cancel after 7 days and depending on your length of stay may be reissued. Renter agrees that he/she is responsible for any damages, loss of inventory, excessive cleaning fees, HOA violation fines/event fees or violation of occupancy specified during rental period plus service charges.
The total number of persons allowed in the property at any time is restricted to the contracted number of guests for each reservation. Renter must disclose the number of persons in his/her group as well as the name of every member of his/her group. ESSV reserves the right to refuse entry or to expel persons not named as members of Renter’s group. If this limit is exceeded, then excess guest fees or eviction without refund is the penalty.
• No events, parties, weddings or other gatherings are allowed without express prior written permission from ESSV. Renter may not engage in any activities that disturb the quiet enjoyment of others; In addition to the rent, an event, party, wedding or gathering fee will be charged. Events and event fees are subject to the property owner’s approval. (A typical event fee is equivalent to one additional nights rent for the subject property)
• USE: Commercial or promotional use(s) of villa by client or guests of client require prior express written approval from the property owner and are subject to additional fees.
HOTELS AND RESORTS
Changes: Once reservation is under deposit, a $25 per person fee applies to name changes and changes in travel arrangements.
Cancellations: Once reservation is under deposit, a fee of $100 per person applies. Reservations are non-refundable when cancelled 14 days or less prior to arrival date.
Holidays: During the holiday period of 12/17 to 1/4, cancellation fees are as follows: Once reservation is under deposit, a fee is $200/person applies. Cancellations made 60 days or less prior to arrival are non-refundable.
Note: Additional change and cancellation fees may be charged by hotels and resorts and these fees are assessed in addition to ESSV fees.
SERVICES AND ACTIVITIES
Changes: Once reservation is under deposit, a $50 per reservation fee applies to changes in travel arrangements.
Cancellations: Once reservation is under deposit, a fee of $50 per reservation applies. Reservations are non-refundable if cancellation is made 14 days or less prior to arrival.
Note: Additional change and cancellation fees may be charged by service and activity vendors and these fees are assessed in addition to ESSV fees.
Any unused portion of accommodation, service or activity is non-refundable. All refund requests must be submitted in writing within 30 days of cancellation. Reservations made for travel during the holiday period (12/17-1/4) are subject to a surcharge, and cancellation fees may be up to 100% of payments.
We recommend all travelers purchase travel insurance in the event of unforeseen circumstances. ESSV offers travel insurance arranged by Rental Guardian. Premium Travel insurance may be added up to 14 days from the time of booking. Standard Travel Insurance may be added up to 30 days prior to the arrival date, or up to the date of final payment, whichever comes first. For a full description of travel insurance, see Rental Guardian.
ACCIDENTAL DAMAGE WAIVER
ADW is required for all private villa and select condo reservations. The fee for ADW is $59 per reservation for 3 and 4 star properties, $79 per reservation for 5 and 6 star properties and $99 per reservation for 6+ Platinum properties. The fee covers up to a $3,000 maximum benefit. ADW does not cover damages resulting from guest events, parties, weddings or other gatherings. ADW coverage excludes excessive cleaning fees and damages caused by abuse or acts of negligence. ADW coverage is void when maximum occupancy is exceeded.
CANCELLATION AND CHANGE WAIVER
For a fee of $49 per adult (18 years or older), you may obtain a Waiver for changes and/or cancellations of any part of your reservation up to the day of arrival. This prevents you from having to pay normally assessed change and cancellation fees. There is no fee for accompanying children under 18. The Waiver must be purchased when the reservation is made. It includes hotel and resort property accommodations, purchased from ESSV prior to departure. It does not include privately owned villas or condominiums and is not available for holiday reservations from 12/17 - 1/4. A written cancellation notice must be received by ESSV 24 hours or more prior to the scheduled vacation arrival date. Changes in occupancy for shared accommodations are not covered, nor are no-shows. This Waiver is non-refundable and is not an insurance policy.
NATURAL DISASTER POLICY
In the event of a natural disaster in the customer’s final destination which prevents travel, customer will have the option to reschedule travel dates for use within one year of the original travel dates at the same property. Should a natural disaster occur while the customer is in their final destination causing the customer to depart early, they may reschedule the unused portion of their reservation within one year of the original travel dates at the same property. Rescheduled reservations are subject to current rates for the dates selected at the time the reservations is requested.
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