Meet Our Team!

We're proud of the incredible people who make up our family!

Every member of the team is dedicated to sharing our love of Los Cabos and our commitment to providing the absolute best customer service you could expect! Specializing in Los Cabos travel for over 35 years, we remain a family-owned business and the local expert.

Contact us to plan your Cabo getaway   |   About Us   |   Why Vacation With Us


Julie Byrd

Villa Rental ExpertAs company president, Julie Byrd is passionate about all things Los Cabos. With the company for over 20 years, Julie's incomparable in-depth knowledge of the destination and luxury villa rental industry has led to recognition by many of the world's leading travel authorities. She's been recognized repeatedly for her skill and professionalism by Condé Nast Traveler as one of the world's leading villa rental specialists, and listed on the "WOW List of Trusted Travel Experts" by luxury travel advocate, Wendy Perrin.

"Los Cabos is the ideal getaway for luxury travelers seeking an unforgettable experience in a convenient destination. Our team is committed to surpassing expectations."

Having worked in the travel industry for 30 years, Julie knows the ins and outs of providing exceptional vacation services to clients and maximizing return on investment to our business partners. Julie's forward-looking leadership combines a deep respect for the destination, uncompromising dedication to quality, cutting-edge technology, deep partnerships, and people-centered business culture.

Chief Financial Officer

Lisa Johnson

Lisa is an integral part of our executive leadership team, overseeing our day-to-day financial operations in the accounting department. With the company for over 10 years, her in-depth expertise, professionalism and friendly demeanor make her an indispensable part of our team. Lisa's attention to detail, financial analysis, strategic planning and diversified experience allow her to generate maximum benefit for our company. She plays a crucial role with the rest of our executive leadership team to ensure the continued growth and success of, including maximizing value for our partners.

"I love working for a business with such a well-established history and excellent reputation in the travel industry. We strike a winning balance of industry expertise, valuing our employees, and a unwavering emphasis on customer service for both our guests and our travel partners. Plus, Cabo is such a fun destination to be promoting."

On her free time, Lisa is an awesome mama to two adorable kids.

Director of Sales

Jessica F.

After graduating from Cal Poly with a degree in tourism and recreation, Jessica worked for years at a coastal resort doing everything from sales to wedding planning. After many years as a very successful sales agent with our company, Jessica now leads our expert team of Cabo Specialists to ensure guests enjoy incredible vacations and oustanding service.

"Nothing beats the satisfaction of a client that is happy with your service 100%."

Jessica loves living in the Santa Cruz, CA area because of all the opportunities for outdoor fun. She is an active runner and paddle boarder.

Director of Marketing

Ercilia Medeiros

Ercilia has an extensive background in marketing communications, content strategy, project management, email, and graphic design. A valued member of our team, Ercilia has been with the company for 15 years and oversees our external brand messaging, coordinating email campaigns, blogging about Cabo, overseeing social communities, and developing exciting new web content to promote the beautiful vacation destination of Los Cabos. She loves sharing our team's extensive regional knowledge with our clients and colleagues. Ercilia is a graduate of the University of California, Santa Cruz.

“Los Cabos is an incredibly fun destination to market, with gorgeous vacation properties, breathtaking natural beauty, and captivating new offerings in this rapidly evolving luxury landscape.”

On her free time, Ercilia loves to hike and spend time with her husband and young daughter. Ercilia is also a fine art painter exhibiting her work regionally.

Director of Operations

Morgan Thomas

Morgan has been with the company for 18 years and oversees our Operations team. Morgan's commitment is to ensure streamlined, efficient operations in order to support the sales department, build important business relationships, strategize for growth, and provide an outstanding experience to our clients.

“Cabo has something for everyone...regardless of your age. You can take a nice relaxing vacation with your family or go out for a wild night with your friends. If you are fishing, golfing or on spring break – Cabo is the perfect destination.”

Besides being an indispensable part of our team, Morgan loves to spend time with her family and is currently working on her Business Degree.

Operations Manager

Allison Solano

Allison's been a key member our team for over 17 years. Her role as Operations Manager ensures that our guests' reservations are in order well before they leave. Her sharp eye for detail is part of the reason our clients enjoy amazing vacations in Los Cabos.

"My dream vacation in Los Cabos? Villa Tranquilidad would definitely be my top pick."

When she's not working, she's spending time with her family, including watching her son play baseball, taking the kids camping, barbecuing or fishing.

Reservations Manager

Niki M.

Born and raised in Santa Cruz, California; Niki comes with over 15 years of experience in the hospitality industry.

I love taking my dog to the beach to run around and chase the waves!

Customer Service Manager

Tish Mello

After having been a retail manager for 6 years, Tish joined our team with a finance degree. Tish grew up in the Aptos, CA area and brings a friendly demeanor and attention to detail to our team. As a Customer Service Representative, she is dedicated to providing outstanding professional service to our guests and colleagues to ensure a great experience.

Tish loves limonadas, beaches and sunshine - making Cabo the perfect match!

Senior Cabo Specialist

Kimberly R.

Kimberly offers fun-loving energy and helpful professionalism to our clients. Born in Southern California, Kimberly has also lived in New Mexico and Sacramento before moving to the Central Coast.

"Who doesn’t love talking about Cabo all day? I feel planning a wonderful vacation with our clients is very fulfilling."

Kimberly is an empty nester with two wonderful grown kids. She enjoys running by the beach, spending time with friends, cooking and secretly loves junk food.

Read Kimberly's Cabo Trip Report

Senior Cabo Specialist

Alex K.

Alex comes to our sales team from a background in hospitality sales working at a beautiful resort on the California coastline. She has a passion for travel, especially to places by the ocean which makes working at a perfect fit! In her free time Alex loves all things outdoors and enjoys being in the sunshine, whether it’s hiking in the woods or swimming in the sea.

Senior Cabo Specialist

Amber H.

As part of our sales department, Amber brings a fun-loving spirit to the team. She loves the travel industry, Mexico and working in a vibrant environment.

"I'm a huge lover of Cabo which has come to feel like a second home. I love how the small town feel lends itself to an easy and carefree vacation where you can access everything you want within a short walk or drive."

Amber loves playing guitar, attending live music events, traveling and hanging out around a river or lake.

Read Amber's Cabo Luxury Trip Report!

Cabo Specialist

Beth P.

A sales professional for 25 years, Beth's experience ranges from travel, advertising, and the medical field. She loves that her career has given her the ability to enjoy a wonderful life/work balance -- with free time to do her favorite things, including traveling. Beth loves being part of a team that helps people plan the happiest moments of their lives.

"One of the reasons I love Cabo is how easy it is to get to! While I do love exploring far and wide – I also love quick travel times. Cabo is just a short flight away. In no time I am in a very beautiful and fun country."

In her free time, Beth enjoys gardening, spending time with her family, and discovering new towns, mountains, beaches, wineries, and breweries.

Cabo Specialist

Kyla K.

Kyla was born and raised in Santa Cruz, California under the warm sunshine and salty air. Kyla comes from an extensive background in retail management and brings a warm and fun energy to Cabovillas!

“I love being outdoors as much as possible! Whether it is with my dog, playing a sport, or a hike- I love it all!

Cabo Specialist

Naomi A.

Naomi was born and raised in Los Cabos, Mexico, and moved to California at the age of 15 to pursue my education. She is a hospitality professional with over three years of experience in the hotel industry. Previously, Naomi worked as the Executive Assistant to the General Manager at Secrets Puerto Los Cabos. She is bilingual in Spanish and English and can also speak a bit of French.

When I'm not in the office, you can find me spending time with my family, hiking with friends, or relaxing at the beach. I also love traveling through Baja Sur, especially to more remote places like the East Cape and Cabo Pulmo.

Marketing Coordinator

Gabriella Rivera

Having graduated from Florence Design in Italy with a background in Marketing and Design, Gabriella brings creativity and organization to the table. As a seasoned traveler, she loves the thought of being able to help create exciting and lasting memories in one of the places near and dear to her heart and that her own family has chosen to call Home.

“Los Cabos has not just been a gorgeous vacation destination but a beautiful second home for my family for over a decade. Whether it’s the delicious food at my favorite restaurant Chamuyo, walking along the pier where you can observe seals up close, or strolling along the beach with that stunning view of the waves crashing against those famous arches, it’s a vacation that will always have my heart; a place I will choose time and time again.”

Gabriella’s passion is creating music with her husband and exploring the outdoors; whether its a hike or a new city. She also loves drinking coffee and taking care of all her plants.

Los Cabos Destination Director

Julianne Warriner

With a long background in hospitality, Julianne is the head of our Los Cabos concierge team and an indispensable part of the ESSV family. Julianne and her team make sure our guests are well cared-for from the moment they arrive at their villa rental and throughout their stay, addressing any concerns, and helping plan activities and catering. Julianne is also the head of A Matter of Taste Catering, one of the area's leading in-villa catering and event planning companies.

"I can't think of any place I'd rather live than Los Cabos. Being part of the ESSV family means I get to share my love for the destination with happy visitors."

Originally from Canada, Julianne has lived in Los Cabos for 15 years. She loves the beautiful Baja weather and her latest passion is stand up paddle boarding—she gets out almost every weekend on those pretty Los Cabos waters. She also really likes small cuddly dogs.

Los Cabos Operations Manager

Rodolfo Ramirez

Born and raised in Cabo, Rodolfo is a lifelong resident who has worked with our team for many years and is one of our top go-to people on the ground. Prior to joining our team, "Rodo" worked several years for some of Los Cabos finest hotels, making him one of our most knowledgeable Cabo experts. When not helping our clients with their concierge needs, he enjoys spending his free time with his wife and beautiful baby daughter.

"I love living and working in Cabo and I get great satisfaction helping our clients enjoy their vacation to the fullest! "

Always a favorite with our clients, Rodo is also a talented jack of all trades and can fix almost anything he gets his hands on!

Head of Concierge Team

Hector Campa

While Hector was born in Mexico City, ever since his parents came to visit Los Cabos for the first time in 1987 they wished to return and make the destination their home. That dream came true in 1998 when Hector was 14 years old. Hospitality is his passion and Hector has worked in numerous local hotels including Solmar, Playa Grande, Marquis Los Cabos, Westin and Grand Regina. He has held many different roles in customer service with a focus on developing his career in hospitality.

"It is a big satisfaction for me when I see people smiling and enjoying their vacations in Cabo!"

Hector likes to travel around México and loves to visit the Pueblos Magicos to learn more about and enjoy traditional Mexican culture.


Angel Campa

I was born in Mexico City but I decided to come to Cabo for an adventure... and I am still on one! I studied Industrial Management and I thought I would be working behind a desk. When I started to work in customer service, I knew I was made for it and decided to be with the best! I have more than 13 years of experience in customer service, 6 of them with the One&Only Palmilla and 4 with Diamante Golf Course - both at the top on of their own markets and now with, which is at the top, too!

"It is really gratifying to see the client's sincere and big smile at the end of the day."

My hobbies are martial arts, boxing and spending time with my kids (both boys) - they teach me a lot of things!


Pablo Orozco

Pablo joined our team to provide our villa guests with exceptional service throughout their stay. Committed to professional, attentive and friendly service, Pablo enjoys welcoming visitors to enjoy the beauty and fun of Los Cabos. Pablo was born in Morelia Michoacán, Mexico. After working as a paramedic for 14 years and studying for a degree in English, he later traveled to Los Cabos where he began his career in hospitality, food & beverage, and customer service.

"I love seeing my clients happy and making their vacations unforgettable!"

On his free time, Pablo enjoys riding horses, motorcycles, working on boats and cooking.


Pedro Orozco

Born in in Morelia, capital of the state of Michoacan in central Mexico, Pedro has great childhood memories of his parents’ home and family upbringing. After initially deciding to go to veterinary school, Pedro later became a professor in a technological university. Pedro visited Cabo for vacation in 2016 and fell in love with the city, the beaches and the people – and made this paradise his home ever since. Pedro is a proud dad and loves sharing his knowledge of the destination.


Luis Alcantar

Luis was born in a small town in Guanajuato, Mexico and then moved with his family to Illinois at the age of 8 where he resided for 16 years. Having attended high school in the United States and college classes at Spoon River College, Luis is fluent in English. Eventually, Luis made his way to Los Cabos where he began his career in the hotel industry. Immediately, he knew that hospitality and customer service were a perfect fit for him. Luis has worked at numerous resorts in Los Cabos, including the Grand Regina, Secrets Puerto Los Cabos and Cabo Azul Resort & Spa. He is happy to have joined our team of destination specialists where he can deliver personalized service to our guests.

“It is really gratifying to me when our guests leave with a great big smile on their faces and don't want to leave because they fell in love with our destination and our service.“

On his free time, you’ll find Luis spending time at the beach.


Ruben Medel

Originally from Zitacuaro, Michoacan, Rueben Medel arrived in Cabo San Lucas 18 years ago. From the maintenance department, to becoming an On Duty Manager, he has 16 years of experience in the hotel industry.

“Cabo San Lucas is my favorite place because of its beaches, sunny days, and the opportunity to meet people from different parts of Mexico and the world.”

Rueben has many interests such as psychology, cinema, music and gastronomy. In his free time he enjoys listening to podcasts stand-up shows and seeing live music.


Jorge Alonso Zarco

Raised in the city of Leon in the state of Guanajuato, Jorge decided to settle in Los Cabos and work in the hospitality industry after falling in love with the beautiful beaches, the warm welcoming people, and the experience of being helpful to the many tourists who visit this world-class destination. Jorge has received the prestigious British butler certification, AAA, Fine Hotels + Resorts, and Forbes 5-star certifications.

Having worked as a butler at Montage and the One and Only Palmilla, Jorge is experienced in providing attentive service to luxury clients. Jorge is also a property manager and a valued member of our Cabo Villas team.


Mariana Mateos

Part of our expert destination concierge team, Mariana greets villa guests with warm hospitality and professional, friendly service. Originally from Oaxaca, Mariana brings personalized attention to all her villas as she want to make each guest's stay unforgettable.


Monica Rios

Having been with our team since 2008, Monica assists our sales team with a host of administrative and client support duties. Having previously worked in sales for a prominent radio station as well as accounts receivable for a real estate firm she easily transitioned to the more laid-back atmosphere at ESSV.

“I really enjoy working at ESSV because its fulfilling to know I'm helping people plan the vacation of a lifetime. And, I especially like working with our great team. Los Cabos is a beautiful destination!”

Quality Control

Holly Peck

Holly began her hospitality career at a resort in an ever-growing ski community at the base of Mount Rainier. Holly has developed many skills during her time as a guest experience manager. We are so excited to have her on our team in the role of Quality Control and know she will be an asset to

"I love being outdoors with my 5 kids, hiking, paddle boarding, and fishing. I split my time between Washington and Arizona and love the unique beauty of both."

Customer Service

Miranda Hawley

This is Miranda's second time with our team. Previously a sales agent with us, Miranda took some time away to raise her young boys. Having always loved travel, Miranda missed being part of our team and recently came back - this time in a support role for our sales department.

When she's not working here, she loves being outdoor and exploring.  She loves travel, whether it’s a little road trip or a big time adventure!  Spending time with family and friends is at the top of her list! 

Operations Assistant

Geneva Ramos

Geneva works diligently with the Sales Support team helping them fulfill crucial tasks behind the scenes to ensure our clients enjoy great vacations and that our business runs smoothly.

“I was originally attracted to this position because the company specializes in Cabo. Who doesn't love Cabo!?”

In her free time, Geneva loves to play sports, restore furniture and bake for fun.

Operations Assistant

Layna Shortes

With a background of customer service and operations, Layna joined our team with impressive organizational skills and a love for people.

She loves, spending time with friends, spontaneous camping trips with family, and volunteering. We're so excited to have Layna on our team.

Accounting Assistant

Crystal Meihl

With an extensive background in the travel industry, Crystal joined our team with impressive expertise planning Mexican vacations for clients. Her attention to detail is an extremely valuable asset for our team. She now serves as Bookkeeper in our Accounting Department.

"I love that we specialize only in Los Cabos and that the company is family-owned."

Crystal enjoys spending her time with her family, going to the beach, bowling and traveling to new destinations.

Accounts Payable

Amber Ybarra

Amber offers a very wide range of travel experience spanning approximately 20 years. She’s worked in all aspects of travel, including booking, contracting, accounting, document preparation, marketing, and more.

"Cabo is a family favorite to visit. It gives us the downtime we need to reconnect as well as new adventures every time we go. There are so many activities we try something new with every visit. The food is amazing as well always a new place to try."

She loves to travel anywhere hot and near water, and loves to share all those experiences with her children. Amber is adventurous and loves to try new things. Taking walks with friends to look for treasures is a favorite pastime.

System Administrator

Ben McCord

Being home grown in Santa Cruz county has afforded Ben the best of both worlds – an easy trip to the beach or the redwoods! Ben graduated with a degree in Computer Networking and System Administration. He joined the team after working as a system administrator in Santa Cruz for 3 years. Ben has discovered international travel more recently and is itching to explore more. His energy and professionalism have him excited to work with such an excellent team.